Support and service

Talk to us.

Sales, service, spares or bulk procurement. One team, one number.

Toll free
1800102900
Head office
Stayfit Towers, #580, 11th Main 36th Cross
5th Block, Jayanagar
Bengaluru Karnataka 560041

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Contact STAYFIT

Call

+91 99004 64646

Sales, service and spares. The fastest route to a person.

Toll free

1800102900

10 a.m. to 6 p.m.

Delivery and installation

Delivered, then
installed properly.

A working machine handed over, not a carton at the door.

Published delivery estimates

Inside Bengaluru
1–2 days
Inside Karnataka
2–4 days
Outside Karnataka
4–8 days

Estimates run from dispatch and can move with stock, access and location.

Installation

Equipment that needs assembly is installed by trained engineers, calibrated and demonstrated before handover. Large equipment needs access checked in advance: lift or stair width, doorway clearance, floor level and a power point near the machine. Tell us the floor and the access route when you order so the right team and tools arrive.

Payment options: credit and debit cards, UPI, net banking, and cash on delivery.

FAQs

Questions worth
asking first.

Where the answer depends on your space or your usage, a consultant will be specific.

DC motors are quieter and lighter and suit home use, where a machine runs for a limited time each day. AC motors are built for continuous duty and long back-to-back sessions, which is why commercial floors use them. Compare the continuous duty rating rather than the peak number, and match it to how many hours the machine will actually run.

A commercial rating assumes many different users, longer running hours and heavier loads, so the frame, drive, bearings and deck are specified accordingly. A home-rated machine used on a shared or club floor will wear faster and may fall outside its warranty terms. If several households or members will use it, rate it commercially.

Plan for the machine’s own footprint plus clear run-off space behind it, room at the sides to step off, and ceiling height that still clears your head when you are running on a raised deck. You also need a power point near the machine and a level floor. Send us the room dimensions and the model you are considering and a consultant will confirm the fit.

Equipment that needs assembly is installed by trained engineers, calibrated and demonstrated at handover. Small accessories ship ready to use. What is included for a specific order is confirmed when you place it, so ask at the time of purchase if access to your floor is difficult.

Where an EMI option applies, it is shown on the product page. The tenures and any interest are set by your card issuer or lender, not by us, so confirm the final terms with them. We accept credit and debit cards, UPI, net banking, and cash on delivery.

Yes. There are experience centres across Karnataka, Andhra Pradesh and Telangana where you can run on the machine and compare models side by side. Find your nearest one on the experience centres page, and message us first if you want a specific model kept ready.

Service is coordinated from the nearest experience centre, and centres run across Karnataka, Andhra Pradesh and Telangana. Share your pincode with support and we will tell you how your location is covered and what the response looks like before you order.

Yes. Gyms, hotels, corporates, apartments and institutions are quoted against a floor plan and an equipment list, including installation and an optional maintenance contract. Start on the request a quote page or call a consultant with your area, budget and expected footfall.

Still stuck?

Talk to a
real person.

Phone, WhatsApp, or the counter at your nearest centre.